I’ve had a lot of visitors ask me if I can do research on infestations at hotels; what they are after is sign that the hotel has had bedbugs in the past. In the past, I’d do the research and send off an email but that only resulted in duplicate work on my part so I’ve decided to move everything to this page where anyone can read the outcome of my findings.
What makes this service stand out among the rest, is that I DO NOT accept hotel bashing! Yes, there are actually people who don’t get their way and will bash the hotel for bed bugs even though it was unsatisfactory service that really got them upset.
Hotels, even the best kept hotels in the world, can end up with a bedbug infestation. How the hotel handles complaints and how fast they act to stop the spread of bugs is the most important question.
Unfortunately, there are a number of hotels that place the blame on the visitor rather than pay for treatment. These hotels usually stand out like a sore thumb when doing research.
Perhaps you are concerned about the hotel you’ll be staying at? Perhaps you are one of those unfortunate people who were bitten and would like to verify the hotel’s claim that such a problem has never occurred before? Whatever the case may be, I’ll do my best to research the hotel and provide links to support my findings. We’ve developed a very efficient way of researching hotel bedbug complaints and it’s a completely free service.
How to Check your Hotel for Bedbug Complaints
1st, enter the name of the hotel, apartment or location into the search box at the top of this page. If there have been reports of bed bugs, the search results will pull that information from our database and display it. If you don’t receive any results, then try your search again, but narrow the search to something like just the street address.
If after searching the comments, you don’t find your hotel, then simply leave a comment below with the following:
- Name of Hotel: Enter the full name of the hotel you would like checked for bed bugs. Limit 1 request per visitor.
- Address of Hotel: Complete address of the hotel
- Detailed Description of your request: For example, “I’ve heard that this hotel has bed bugs and we plan on staying there next month” or “Planning a trip next month and we are wondering if there have been any reports of bed bugs?”.
Comments with missing data will be deleted – sorry, but it’s hard enough for me as it is; I do this on my free time and looking up missing data makes it that much harder.
If you have been bitten and can take a picture of the infested hotel room, please send it to us and we’ll try to get it up on the site. Pictures not only serve as evidence, but can also be referred to when dealing with management.
Here is an example of what can happen after being bitten in the face by Bed Bugs when staying at a motel along with MQ’s story:
This just happened yesterday morning around 4:30 am on April 10th 2012 while staying at the Split Rock Resort and Golf Club in Lake Harmony, PA. My husband woke me and said he got bitten by a bug & showed me the tissue. His eyes started swelling up. Took some pics & video of the tissue with the bug to the front desk and all they did was sent security to ask questions and said it’s the first time they have had an issue with bed bugs & implied that somehow it was just brought to them from guests.
There’s no other management to speak to since they don’t get in until 9am. I couldn’t bear staying there any longer and my husband’s eye was getting worse. I woke up my kids & started packing up & left.
No calls yesterday so I called them back, can’t get in touch with the manager. I asked for email and just emailed them the pictures. I googled about the place and found out the CEO’s name (Jack Kalins) and emailed him the pictures last night.
He was the only one who replied to me by email around 10am today & apologized on behalf of the resort though he said he is not involved in the operation. That’s about it, but at least an apology was made; here is his letter response:
I am not involved in the operation of the resort; however upon inquiry, Mr. Arnett has advised me that the room has been blocked and is being treated today as we have had isolated instances of this nature and purchased equipment about a year ago as it is becoming a problem at hospitality facilities, colleges and other large sleeping accommodations. I am sincerely sorry for this inconvenience and apologize on behalf of the resort.
Guests do in fact bring bed bugs to the hotel, but it’s the hotel’s job to make sure that these rooms are inspected and act fast in fixing any problems. Although the hotel in this example seems to be acting fast and apologized for the inconvenience. Personally, I’d demand a full refund, ask them to pay for a night’s stay somewhere else and cover all the costs associated with doing laundry to make sure I didn’t bring them back with me!
By the way, I did find that Split Rock Resort had complaints by djp603 on TripAdvisor at july 11, 2011 stating “The large light in the den was full of dead bugs, a ton, and GROSS!!!!!!!” while another review by liketotravel6970 at June 22, 2010 titled “Perfect until we understood what happened” stated they were bitten by bed bugs on their arms and legs and ended up bringing them home along with having to spend money on an exterminator. They also mention that management was unavailable.
You can use the search bar above to find your hotel of browse the many pages of comments below:
Check Hotel for Bed Bugs – Comment Page 8
Check Hotel for Bed Bugs – Comment Page 7
Check Hotel for Bed Bugs – Comment Page 6
Check Hotel for Bed Bugs – Comment Page 5
Check Hotel for Bed Bugs – Comment Page 4
Check Hotel for Bed Bugs – Comment Page 3
Check Hotel for Bed Bugs – Comment Page 2
Check Hotel for Bed Bugs – Comment Page 1